Saturday, December 4, 2010
I'm not going to get into much detail on this, but I'm kind of upset about something. Today, my DVR erased itself and now I have no recordings. I had about 45 recordings spanning a year in there. Some are irreplaceable. I contacted customer support and apparently nothing can be done about it. It's too bad really because the DVR recordings had SAP and Closed Captioning, which is something you don't get easily online. And they were all HD. The one thing I found most interesting in my encounter with customer support was that the representative actually recommend I go to utorrent.com to get my erased episodes. I really did not see that coming. I think I'll pass and let this small case of hoarding go by.
at 9:52 PM